Privacy Policy

Information We Collect

We may collect personal information when you contact us, submit an enquiry form, request a consultation, book an appointment or communicate with our care team.

• Name, phone number and email address
• Appointment or consultation enquiry details
• Medical information voluntarily shared by you
• Reports, symptoms or treatment concerns shared for consultation purposes
• Website usage information such as browser type, device type and pages visited

How We Use Your Information

Your information is used only for healthcare communication, appointment coordination, patient support and service improvement.

• To respond to your enquiries
• To schedule and confirm consultations
• To provide patient guidance and care coordination
• To improve website experience and service quality
• To contact you regarding appointments or requested services

Medical Information

Any medical information shared through this website is treated with care and confidentiality. However, this website is not a substitute for in-person medical consultation, emergency care or formal diagnosis.

Please avoid submitting highly sensitive medical documents unless specifically requested by our care team.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, alteration or disclosure.

While we follow appropriate safeguards, no method of online transmission or electronic storage is completely secure. Users are encouraged to share information carefully.

Information Sharing

We do not sell, rent or trade your personal information. Information may be shared only when necessary to provide requested healthcare services, coordinate appointments or comply with legal obligations.

Your information may be shared with authorised members of the care team, hospital coordination staff or service providers involved in appointment and patient support.

Cookies & Website Analytics

Our website may use cookies or analytics tools to understand visitor behaviour, improve website performance and enhance user experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Your Rights

You may request access, correction or deletion of your personal information, subject to applicable legal and medical record requirements.

To make such a request, please contact our team using the details provided on the website.

Third-Party Links

This website may contain links to third-party platforms such as WhatsApp, Google Maps, Instagram, YouTube or hospital-related websites.

We are not responsible for the privacy practices, content or policies of third-party websites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

For questions regarding this Privacy Policy or how your information is handled, please contact Dr. Sneha's care team through the contact details provided on the website.